1. What is the minimum order quantity?
    As we are not in the retail business, we only sell in bulk (full cartons).
    We offer flexible MOQ, but the more you order, the lower the price will be.
    When you are asking for quotation, please always mention the quantity you would buy.

 

  1. Can you offer freight?
    Yes, but they are based on the quantity and shipping methods you want, so if you wanna we quote price with freight, please let us have your quantity and shipping methods at the same time. We can provide different shipping methods such as China Post Air Mail/Parcel, FedEx/DHL/UPS or Traditional Sea Freight Tariff etc.

 

  1. Can I get a sample?
    Yes! We are honored to offer you sample, we can delivery samples within 3 working days but the sample cost and freight will be at your cost.

 

  1. Can you let me know the method of payment?
    Yes, we accept payment by T/T and L/C. For smaller amount, we also accept PayPal or Western Union.

 

  1. What’s your product warranty?
    We guarantee our products are qualified when customers received! If there are any broken parts, please send us some detailed photos by email, and then we will send you the replacement parts according to actual conditions.

 

  1.  What's the Advantage?
    Excellent capabilities for completing OEM &ODM orders;
    Professional experienced sales team and QC team to provide your best service;
    Factory direct price, competitive price;
    Excite high quality for your enjoyment;
    Drop shipping as welcome. Trial order or samples order are all acceptable.
    Quick response once get your inquiry.
    Fast delivery time.

 

  1. How long is the lead time?
    Usually production time around 30 days for full containers order based on RoHS standard or HR4040 standard.

 

  1. How do you control the product quality?
    Our product testing process is strictlymonitored to ensure the best quality of our clients.
    We inspect every step of production from basic material to the finished products.

 

  1. What’s the Trade Terms:
    For FCL goods, usually our loading port is Shantou or Shenzhen of China, trade terms is FOB, EXW, CNF and CIF.
    For LCL goods, usually we send our goods via LCL sea shipment, air shipment or express delivery as per your requirement.
    All goods will be ship after strict control and carefully inspection.

 

  1. Your product have any certificates?
    Yes, most of our product have full set of testing report, such as EN71, EN62115, EMC, R&TTE, EN60825, 6P, ROHS, REACH, ASTM, FCC etc.